FAQ's

We hope with this page we can answer some Frequently Asked Questions!

    What services does SCUR provide?

SCUR offers professional First Aid, Fire Protection, and Emergency Response services for events, community organisations, and private clients across the Illawarra, Shoalhaven, Southern Highlands, and Sydney regions.

Are your staff qualified and insured?

Yes. All SCUR team members hold relevant qualifications such as First Aid, Advanced First Aid, Firefighting, and Medical Response. SCUR also carries public liability insurance and ensures all operators work within their certified Scope of Practice.

Do you provide services for public events and festivals?

Absolutely. SCUR specialises in event medical coverage, fire safety standby, and crowd risk management. We’ve supported events ranging from local markets to major festivals.

Can SCUR assist with bushfire prevention or property protection?

Yes. Our fire crews are trained in fire mitigation, asset protection, and pile burning in accordance with NSW regulations. We work closely with clients to ensure compliance and safety.

Do you offer standby services for construction or high-risk worksites?

Yes. SCUR provides on-site first aiders, fire watch personnel, and emergency responders for high-risk worksites, including remote, hazardous, or heat-prone environments.

Where is SCUR based and what areas do you service?

SCUR is based in Warrawong, NSW and services the Illawarra, Shoalhaven, Southern Highlands, and some areas of Greater Sydney. We’re happy to travel for the right event or project.

Is SCUR an Indigenous-owned business?

Yes. SCUR is a small Indigenous-owned and operated emergency service provider, committed to community safety, cultural respect, and quality care.

Can SCUR provide medical reports or incident documentation?

Yes. Our team completes comprehensive reports for all patient care and incidents. These can be shared with event organisers or stakeholders upon request and with proper consent.

What equipment does SCUR carry?

SCUR’s teams are equipped with defibrillators (AEDs), oxygen resuscitators, trauma kits, firefighting gear, and communication tools to handle a wide range of emergencies.

How do I book SCUR for my event or site?

You can get in touch via our website contact form, by emailing admin@scur.com.au, or calling us directly. We'll discuss your needs and tailor a service package to suit.

How much notice do you need for a booking?

We recommend a minimum of 2 weeks’ notice to ensure availability. However, we understand emergencies happen—contact us, and we’ll do our best to accommodate.

Do you offer community or discounted rates?

Yes. SCUR is proud to support community events and may offer discounted or subsidised rates for not-for-profit organisations, Indigenous events, or recurring clients.