About Us
Our Story South Coast Urgent Response was founded in early 2024 by two young, Illawarra‑raised professionals who shared a common vision: to deliver dependable, high‑quality first aid and fire protection services to their home region and beyond. From humble beginnings — driven by a sense of duty, local pride, and a genuine desire to help — they worked diligently to build the organisation you see today. Their roots in the community and firsthand experience in emergency services guide every decision and operation.
Our Mission
We are committed to providing reliable, adaptable, and professional First Aid, Fire Protection, and Property Preparedness Solutions to individuals, businesses, local councils, organisations, and event hosts across the Illawarra, Shoalhaven, Southern Highlands, and Sydney regions.
Our mission is to:
Ensure safety and preparedness for people and property.
Deliver prompt, competent first aid and fire‑response services tailored to each client’s context.
Maintain high standards of professionalism, training, and equipment readiness.
Offer peace of mind — whether it’s a small private gathering or a large-scale public event.
What We Offer
We provide a suite of services designed to meet a wide range of needs:
Event First Aid and Medical Support — Whether it’s a small community gathering, corporate function, sporting event or large festival, we supply qualified first‑aid personnel, medical supplies and on‑site response capability. This aligns with practices seen in major event-first-aid providers.
Fire Protection & Fire‑Watch Services — We are equipped for fire safety planning, fire‑watch coverage, early fire suppression, and risk mitigation for events, worksites or private properties — especially where fire risk is elevated. This is vital given that many businesses and events under‑estimate fire risks and lack proper suppression readiness.
Property Preparedness & Risk Mitigation Solutions — Beyond emergencies, we help clients prepare: assessing risks, advising on safety measures, and delivering pre-emptive readiness. This proactive approach is increasingly recognised as best practice in fire and medical safety management.
Our People & Professionalism
Our team isn’t just trained — many are actively working in emergency services, bringing real-world experience to every job. What that means for our clients:
Realistic awareness of risks and how to manage them effectively.
Practical, informed responses when emergencies occur — from first aid to fire incidents.
A commitment to ongoing training, compliance, and readiness, so no matter the environment or challenge, our service remains consistent.
Why We Stand Out
Local Roots, Regional Reach — Founded by locals, we understand the communities we serve and the unique challenges they face across Illawarra, Shoalhaven, Southern Highlands, and Sydney.
Comprehensive Service Spectrum — From first aid to fire protection to property safety — we offer integrated services so clients don’t have to coordinate multiple providers.
Experience‑Backed, Real‑World Ready — Our personnel aren’t just certified — many have real emergency service backgrounds, meaning we deliver more than textbook knowledge: we deliver practical competence.
Flexibility & Reliability — Whether the requirement is a small gathering or a large festival, a private property or a corporate site — we tailor our service to match, always with safety and compliance front of mind.
Commitment to Safety Culture — We don’t just respond — we help clients anticipate, prepare, and mitigate risks before they arise, reducing the likelihood of incidents and improving overall safety outcomes.
Our Pledge
At South Coast Urgent Response, we believe safety isn’t optional — it’s essential. We pledge to maintain the highest standards, keep our team trained, stay equipped and ready, and treat every job — big or small — with the same level of dedication and care.
Whether you need first aid, fire protection or safety planning: we’re here to help protect your people, property, and peace of mind.
.Safety You Can Trust, Expertise You Can Rely On
